Frequently Asked Questions
Q: How much are the shipping costs for my product?
A: You can see the shipping costs after you added a product to the basket.
You can find an overview here as well.
Q: Where can i get the instruction manual for my Shifter?
A: In the product description there is a .pdf file that can be downloaded.
Q: How can i clean / maintain my shifter?
A: You can clean your Shifter with Brake Cleaner or IPA (Isopropanolalcohol) and a soft rag. Don't spray the cleaner directly onto the Shifter, (otherwise the movable parts get degreased) rather spray it on the rag and wipe off the shifter.
The movable parts should be greased once a year. We recommend the HHS 2000 from Würth (Link) or other comparable grease
Below you find a picture where the parts are marked that need to be treated. (depending on you shifter, it can be various)
Q: Does the Shifter has an operatin license, can it be registered to to car documents?
A: No, the Shifters have no operating license. It is possible to get it registered in your car documents, but only at our workshop in Essen. If you are interested, get in contact with us, using email@example.com
Q: Can the Shifter directly be installed in your workshop?
A: Yes, after a date arrangement. Please contact us at firstname.lastname@example.org
Please add you adress, the product you are interested in and a proposed date.
Q: Can you send me an offer?
A: Yes, we like to send you an offer if you are interested in three Shifters or more. For 1-2 Shifters the price is displayed in our shop.
Q: Do you provide collective orders?
Q: I like to register as an reseller, is this possible?
A: Yes, you'll find the informations here.
Q: Do i need to pay VAT?
A: As a reseller in the EU you don't need to pay VAT if you send us your VAT Number.
A private person in the EU always need to pay VAT.
As a reseller or private person outside the EU you don't need to pay VAT.