Frequently Asked Questions
Q: How much are the shipping costs for my product?
A: You can see the shipping costs after you added a product to the basket.
You can find an overview here as well.
Q: Where can i get the instruction manual for my Shifter?
A: In the product description there is a .pdf file that can be downloaded.
Q: How can i clean / maintain my shifter?
A: You can clean your Shifter with Brake Cleaner or IPA (Isopropanolalcohol) and a soft rag. Don't spray the cleaner directly onto the Shifter, (otherwise the movable parts get degreased) rather spray it on the rag and wipe off the shifter.
The movable parts should be greased once a year. We recommend the HHS 2000 from Würth (Link) or other comparable grease
Below you find a picture where the parts are marked that need to be treated. (depending on you shifter, it can be various)
Q: Does the Shifter has an operatin license, can it be registered to to car documents?
A: CAE ULTRA Shifter are street legal in Germany and we have TÜV papers for the most.
If you are interested, get in contact with us, using firstname.lastname@example.org
Q: Can the Shifter directly be installed in your workshop?
A: Yes, after a date arrangement. Please contact us at email@example.com
Please add your car type
Q: Can you send me an offer?
A: Yes, we like to send you an offer if you are interested in three Shifters or more. For 1-2 Shifters the price is displayed in our shop.
Q: Do you provide collective orders?
Q: I like to register as an reseller, is this possible?
A: Yes, you'll find the informations here.
Q: Do i need to pay VAT?
A: As VAT registered Company in the EU you don't pay VAT. Please register in our webshop and send us your VAT Nr for validation. After this we provide ex VAT prices.
privates in the EU need to pay VAT.
All buyer outside EU dont pay VAT.